Privacy Commitment

TSWHZC is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Effective Date: To be determined upon platform launch

1. Information We Collect

1.1 Personal Information

To comply with regulatory requirements and provide our services, we collect:

  • Full name, date of birth, and government-issued identification
  • Contact information including email address and phone number
  • Residential address and proof of address documentation
  • Financial information for KYC (Know Your Customer) verification
  • Employment information and source of funds documentation

1.2 Transaction Information

We collect information about your trading activities, including transaction history, deposit and withdrawal records, and wallet addresses used for transfers.

1.3 Technical Information

We automatically collect technical data including IP addresses, device information, browser type, and usage patterns to enhance security and improve our services.

2. How We Use Your Information

2.1 Service Provision

  • Account creation and maintenance
  • Processing transactions and providing trading services
  • Customer support and communications
  • Platform security and fraud prevention

2.2 Regulatory Compliance

We use your information to comply with Anti-Money Laundering (AML), Know Your Customer (KYC), and other regulatory requirements as mandated by U.S. federal and state laws.

2.3 AI and Analytics

Anonymous and aggregated data may be used to improve our AI-powered features, market analysis tools, and platform functionality. Personal information is never used for AI training without explicit consent.

3. Information Sharing and Disclosure

3.1 Regulatory Authorities

We may share information with regulatory authorities, law enforcement, and government agencies as required by law or in response to valid legal processes.

3.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, subject to strict confidentiality agreements and data protection standards.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction, subject to appropriate privacy protections.

4. Data Security

Security Measures

  • End-to-end encryption for data transmission and storage
  • Multi-factor authentication and access controls
  • Regular security audits and penetration testing
  • 24/7 security monitoring and incident response
  • Secure data centers with physical and digital protections

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, update, and correct your personal information through your account settings or by contacting our support team.

5.2 Data Portability

You may request a copy of your personal data in a structured, machine-readable format, subject to regulatory and security considerations.

5.3 Account Deletion

You may request account deletion, though we may be required to retain certain information for regulatory compliance and fraud prevention purposes.

6. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze platform usage, and maintain security. You can manage cookie preferences through your browser settings.

7. International Data Transfers

As a U.S.-based company, your data is primarily processed in the United States. International transfers, if necessary, will be conducted with appropriate safeguards and in compliance with applicable data protection laws.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through email or platform notifications, and the updated policy will be posted on our website.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact our privacy team through the contact information provided on our website.

Data Protection Officer: For privacy-related inquiries, you may contact our designated Data Protection Officer through our official contact channels.

Privacy Questions?

If you have questions about our privacy practices or this policy, please contact our privacy team.

Contact Privacy Team